Filed 2 Sep 2024 by Alex
Parcel has been delayed for three weeks. Tracking shows it being out for delivery twice and now it is apparently “at the depot”
Tracking information is updated every five working days, pretty sure someone just has a big list of lost / missing parcels to update.
Online chatbot is useless. Keep raising complaints but don’t get a call back or a reply.
I don’t understand how this is a viable business when they treat customers like this.
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