Filed 2 Sep 2024 by Darren
I sent a parcel using your services on the 21st August and the parcel has not been delivered!!
The item is a Lenovo laptop with a value of £100.
This was to be delivered to an eBay customer and now they have raised a complaint with eBay who will force me to pay their £100 back. I will be then left £100 out of pocket and a missing laptop!!
I cannot get through to a normal speaking person at EVRI and the useless automation feature has supposedly logged and said someone will be in contact. This was over a week ago and I’ve heard nothing.
Please resolve this ASAP.
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