Evri complaint: Parcel damaged beyond repair
Filed 4 Oct 2024 by Geri
I am the sender of a parcel on e-bay. The tracking information says ‘Parcel damaged beyond repair, contact the sender for a refund’. I kept trying to get in touch with them for days to understand what’s going on and whether they will refund me, but as soon as I type the reference number in the chat or on the phone I get the same message again… I want to know what has happened to my parcel and what the options are. I have not heard from them in any shape or form.
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