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Evri complaint: no updates

Open 13 views Parcel Couriers

Filed 12 Dec 2025 by DAN

my Evri parcel tracking informed me 2 parcels were with my courier and would be delivered that day. later it changed to sorry it will be tomorrrow and then nothing, No parcels and no updates.
I contacted ‘customer service’ who promised to investigate and get back to me within 24 hours
3 days later and not a peep from the company formally known as Hermes.
The name changed but customer service did not

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