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Evri complaint: No one to help me

Open 25 views Parcel Couriers

Filed 30 May 2025 by Graham

I have dropped a parcel off at the Evri locker at 11am this morning.  It hasn’t given me ation that it has been dropped off.  I managed to catch the courier and he said it is showing as empty when it isn’t.  I have tried the Evri chatbot and ringing the automated service but it says the parcel is still with the seller and wont let me go any further.  I have also posted on facebook for help and I have had a scammer saying they were from Evri telling me I can have a refund so they needed my details.  My lively-hood rests on a reliable courier service. Problems happen so a human would be nice to speak to. Doesn’t look like this is going to end well for me. So annoyed and angry!

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