Evri complaint: My Perishable parcel

I was expecting my parcel all day it’s perishable received email saying it would be delivered between 7 and 9 pm I was home next thing I receive a message saying my parcel had been delivered as nobody came to the door I looked on tracking only to find a black square of where my parcel was this is defiantly the courier putting his finger over camera lense it also said to an outbuilding that is not my safe place and I do not have an accessible outbuilding I took my tor h in the pitch black and there is no parcel to be found I even checked in the bins on my way back up the drive I tripped and have a very sore wound to my knee I’m a 60 year old woman and this is just not on your courier needs sacking and your company needs a big shake up as this is not the first incident faced as I said my item is perishable so who is responsible if this is damaged damp or worse off?? Sort this out before I take this much higher also I will add there was many comments on eBay with exactly the same problem tonight one lady had exactly the same time and picture as me so your courier that you pay to do a job is also a magician being in 2 places at one supposedly I am now nearly in tears as my knee and hand is so very sore your shameful.