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Evri complaint: Mr M Reynolds

Open 41 views Parcel Couriers

Filed 8 Oct 2024 by Melville

Tracking no COOHHA0520700264
I sent a parcel to the Isle of Wight paying an enhanced charge for delivery to a customer. It has ende up in a pick up point in gosport Hampshire.?.
The customer lives on the Isle Of wight a ferry ride plus 20 miles away.
I have tried all the Robotic customer services to no avail . I emailed various EVRi personnel including the CEO.
The only response l got was somebody telling me it’s been delivered to a pick up point in Gosport which they deemed satisfactory!!!???
Why cannot a human being grasp this problem and contact me direct
Mr Melville Reynolds
Mob 07971289554

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