Evri complaint: Missing parcel

Name: Missing parcel
Item: Evri
Rating: 1
Author: Alexandra

Open 24 Nov 2025 20 views Parcel Couriers

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Filed 24 Nov 2025 by Alexandra

I paid for next day delivery and took my parcel to the drop of point on the 18th November. The parcel looks like it has not moved. I have used the chat bot but they don’t seem to know and I have tried calling the number but I can’t speak to a human. I want to make a claim now as the parcel is too late.

Evri complaint: Missing parcel — Photo Alexandra uploaded with this complaint

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Case details

Status: Open
Company: Evri
Filed: 24 Nov 2025
Rating: 1/5
Desired resolution: I want a refund and the cost of the parcel contents
Problem: Parcel stuck since drop-off
About: next day delivery

Progress

Filed
Company notified
Company replied
Resolved

24 Nov 2025 Complaint filed and published
24 Nov 2025 Message from Bizzy: we notified Evri about this complaint.

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