Evri complaint: lost parcels – no help
Filed 31 Mar 2025 by john
Hi, I hope you can help me.
Evry has managed to lose three parcels I have sent to customers. Your telephone and chat system only lets me track them and tells me they are delayed/lost… it promises to arrange a ‘call back’ but that never happens. It seems there is no way to make a claim against your company for my losses in having to replace them. I have tracking numbers and details of when they stopped processing through your ‘hub’.
Please tell me how I can use the information I have and who I contact.
Thank you
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