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Evri complaint: Lost parcel and no way of getting any response!

Open 42 views Parcel Couriers

Filed 23 Sep 2024 by Ben

I sold my iPhone on ebay and was ONLY presenting with the EVRI delivery option. It DID NOT recommend nor say that I would need extra insurance.
EVRI have ly LOST my parcel.
They DO NOT HAVE ANY SORT OF support system at all.
The chat facility is USELESS! (see attached messags)
And the phone system no longer recognises their own tracking code.
ebay PACKLINK have ONLY re-paid the postage cost, they do NOT cover any of the contents.
Both ebay and EVRI have been totally USELESS!
I will never use either of them again.

Evri complaint: Lost parcel and no way of getting any response!
Photo Ben uploaded with this complaint

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