Evri complaint: Inablity to dlviery, deal wiht cusnter compants and lies
Filed 24 May 2025 by Carol
I am raised a formal complaint regarding a recent delivery experience that fell well below acceptable standards. A parcel I was expecting was mishandled resulting. I have not been provided with a satisfactory explanation or resolution, despite contacting customer service.
Key issues include:
• Lack of accurate tracking or updates
• Poor communication from Evri when the issue arose
• No accountability or meaningful response from the delivery driver or support team
• The inconvenience and stress caused by the failed delivery
I am requesting a full investigation into what happened, a clear explanation, and appropriate compensation for the time wasted and the disruption caused.
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