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Evri complaint: Ignoring delivery instructions

Open 27 views Parcel Couriers

Filed 22 Nov 2024 by Rory

The Evri driver used to deliver to my house with no issues. Then after a while decided to keep delivering to my patio back door, next to my living room. He would just appear at the doors when I’m sat there. It was very uncomfortable and an invasion of privacy. I went onto the Evri app and updated all my delivery preferences and complained via the Web chat. These were all ignored. Eventually I asked him directly to stop. Now my parcels are not getting delivered at all.

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