Evri complaint: GETTING RIPPED OFF
Filed 14 Nov 2024 by anne
HELLO.PAID EVRI £10.81 TO RETURN A RUG TO STUDIO PAY…I PAID EXTRA TO GET RUG SIGNED FOR AS PROOF OF DELIVERY…28 WORKING DAYS AND STUDIO PAY SAY IT HAS NOT BEEN DELIVERED TO THEM…EVRI HAVE BEEN CONTACTED AND I HAVE INFORMED THEM OF THE 8 DIGIT CODE THAT IS PRINTED ON THEIR OWN PICK UP SLIP RECEIPT…THEY DONT SEEM TO RECOGNIZE THIS CODE…I HAVE SENT PHOTOS OF BOTH SIDES OF THEIR RECEIPT BUT STILL NOTHING…AT PRESENT I HAVE AS OF TODAY PAID FOR THIS RUG £79.99p so now including the return cost i am out of pocket to the tune of £90.80p…why EVRI make it so hard to actually speak to an actual human who could actually listen and fix something so minor..
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