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Evri complaint: INFURIATING lack of customer service

Open 29 views Parcel Couriers

Filed 14 Nov 2024 by Melissa

I run an ecommerce business and currently use Evri to send my parcels. So many of my parcels go missing and are just marked as ‘out for delivery’ for months with no success. Not only is there absolutely no way to contact someone and claim any compensation or gather any information, you are made a mockery out of by endless loops on their chatbot and automated phone line, as they don’t want to admit they simply have zero customer service or care for their parcels.

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