Evri complaint: Evri seems to have lost the parcel and no one replies to messages
Filed 6 Jan 2024 by Lucia
I sold an item through eBay, and bought an Evri label through them. It was posted on Dec 22 2023.
It seems to be lost in the system, the tracking has not been updated since Dec 22. The buyer has not received the item.
Tracking is H0067A0261107986
I want to file a claim, as I also paid for extra insurance. But there is nowhere in the Evri website to do so, only a robot that is not even able to provide the link to a claim form.
thanks,
Lucia
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