Evri complaint: Lost parcel, no human customer service help to resolve!
Filed 8 Jan 2024 by Brighid
Sent a parcel,next day delivery, 2 weeks later item still out for delivery! There has been no way of getting in touch with anyone at all! I have decided to sell items due to being low on funds because I have breast cancer unable to work. Now the item has been lost, I am expected to refund the buyer at a loss of not only the item but the amount the buyer paid which was considerably lower then the original cost after eBay charges I’m at double the loss. To say I’m angry is an understatement. Why have a service where there is no possibility of talking to a human to resolve any issues?!
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