Evri complaint: Lost parcel

Complaint from P Swarbrick reported on 27 January 2025 about Evri

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My complaint:

I sent a parcel to my daughter
A week later I tried to track it but the Evri site said that the barcode number was not linked to the correct postcode so I couldn’t track it
I know the postcode on the parcel is correct and I have a receipt from the post office where I sent it from which also shows the correct postcode
Somehow you have changed the post code and delivered to the wrong place
Posted on 6.1.25

Suggested solution:

Find where your deliverer left it and get it back to me

Evri complaint Lost parcel
Evri complaint Lost parcel
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