Evri complaint: EVRI APPEAR TO HAVE LOST MY PARCEL

Complaint from chatters reported on 25 January 2026 about Evri

New complaint
Complaint pending
Complaint resolved
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My complaint:

Please deal with this as a matter of urgency, you have picked up my parcel, see attached!!!!!!!!

Debenhams haven’t received this back, I require a refund as I have paid for this order and I need compensation for the service I have received!!!!!!!!!

This was picked up on 15th November and it appears EVRI must have somehow lost my parcel

PLEASE DEAL WITH THIS AS A MATTER OF URGENCY, YOUR CHAT SYSTEM IS RUBBISH AND I CAN’T GET THROUGH ON THE PHONE TO A HUMAN!

Suggested solution:

EMAIL ME WITH A RESOLUTION - I WANT MY MONEY BACK AS I HAVE PAID FOR MY ORDER AND EVRI HAVE NOT SENT IT BACK TO DEBENHAMS

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