Filed 21 May 2024 by Fiona
I’ve been expecting a parcel from Evri. They’ve had it since May13th 2024. It was supposed to be out for delivery on May 15th. Four hours later it updated to say it had been delayed and would go out the next working day. That was a week ago. Tried calling Evri and selected options to be called back, no call back. Tried the web chat…again no response at all. The AI just goes in circles with no option to complain or speak to an actual person. The worst customer service ever, there just is NO customer service. Automated phone loop. Web AI chat bot loop, no way if ever finding your parcel and no way to complain about it.
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