Filed 17 Apr 2024 by Connor
I arranged a parcel for collection to take place on 16th April 2024 (T00MTA0127463610), I was then notified that the parcel was refused due to insufficient packaging without anyone actually coming to collect it. I rearranged the collection after attempting to contact Evri by live chat and phone to no avail and it was rearranged for collection 17th April 2024 (T00MTA0127598324) and I was then notified earlier today (17th April) that again there was insufficient packaging after monitoring the cameras and again no one came to the address to collect the parcel. This has had an impact as this is messing both myself around arranging collection and the customer around as they are expecting this parcel.
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111Evri payment section not working
I have tried several times to book a package online and all works fine until I get to the payment…
Different name, same poor customer service
After attempting a Saturday delivery to a business address, the only way to try and let someone know to only…
No deliveries
Ordered item fir a next day delivery..nothing was delivered. Arranged for a replacement to be sent, again for a next…