Evri complaint: Evri payment section not working

Name: Evri payment section not working
Item: Evri
Rating: 1
Author: Suzanne

Open 29 Apr 2024 46 views Parcel Couriers

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Filed 29 Apr 2024 by Suzanne

I have tried several times to book a package online and all works fine until I get to the payment section where nothing happens and I’m unable to complete the booking. The website states that there are no problems, but several other people have said that they have encountered the same thing. .

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Case details

Status: Open
Company: Evri
Filed: 29 Apr 2024
Rating: 1/5
Desired resolution: I would like to be able to report it to Evri, but the 'bot' they have on the website insists I give it a tracking number. As I cannot complete the booking of course I don't have one so can get no further. Very frustrating!!
Problem: Online payment step does not work
About: online parcel booking

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2024 Complaint filed and published
29 Apr 2024 Message from Bizzy: we notified Evri about this complaint.

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