Evri complaint: Cannot contact Customer Services.
Filed 6 Jul 2023 by Elizabeth
I need to return a parcel to Matalan as I don’t live near any of their stores. I booked and paid to return this parcel. An on screen invoice was produced with a section to print label. This is my problem the label will not print. I have tried on three different devices. There must be a fault.
I took the parcel to my local parcel shop, they could not get a label and could not except with out a QR code.
I have tried to contact Evri through Ezra on more than one occasion, I have rang customer services at least twenty times and the frustration of it all as literary brought me to tears.
I doubt Matalan will except this return as it has been so long..
Can you help please.
Thanking you.
Kind regards
Elizabeth Booth.
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