Evri complaint: Cannot contact

Complaint from Jan F reported on 09 August 2025 about Evri

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My complaint:

Trying to speak to someone to rearrange a return, accidentally selected locker drop off, my nearest is 15 miles away, because I can’t cancel online or speak to anyone from Evri I drove 15 miles yesterday to find the locker doesn’t print labels!
Very unhappy about customer service, and rapidly running out of time to return my parcel for a full refund

Suggested solution:

Re book my return so I can drop-off at shop

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