Complaint: Food order incomplete and horrible service

on 09 May 2022 about El Pollo Loco in category Fast Food / Delivery / Takeaway

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My complaint:

Went to pick up my online order only to get there with the doors locked and being ignored. Called their number. To several minutes to get noticed and when I got inside they had to retake my order. When I got my food, my salad had no dressing. The chicken was so dry. No flour tortillas. No house salsa. Worse experience I ever had at that location.

Suggested solution:

Refund me for my three piece leg and thigh, mashed potatoes Mac and cheese combo and Pollo bowl combo with Loco side salad

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