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eHarmony complaint: Cancelled within 3 days – Incident 220704-001455

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Filed 7 Aug 2022 by sarah

I cancelled my Eharmony account within 3 days as I believed that was the criteria prior to signing for the subscription. They have refused to cancel or provide refunds for payments collected since. I cancelled my direct debit and now they are chasing for payment. I also requested details on how to enter a formal complaint that has been ignored.

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