eFAQ complaint?

Do you have a dispute or a bad customer experience with eFAQ? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Call eFAQ customer service on +1 (888) 786-3608, its US line, or email support@efaq.com; the eFAQ contact page, linked in the contact details above, also has a support form. eFAQ says refund requests must be made in writing, by email or through the support form, not by phone, so use email for anything about money. Have the email address on your account, the date of the charge and the statement line ready.

Charge or cancellation problem to raise? Start your complaint here as well, and we push it out to eFAQ by email, social media and printed letters.

To cancel an eFAQ membership, use the account settings on the eFAQ website, email support@efaq.com or use the contact form; the membership then ends at the end of the current billing cycle. The eFAQ refund policy refunds a product in full if it was not delivered, but for a subscription a refund can be requested only for the most recent payment and is at eFAQ's discretion. Refund requests must be in writing, by email or through the support form.

Ask for the refund in the same message as the cancellation, and keep the confirmation. Write down the date and amount of the last charge and the statement name it appeared under, and keep a screenshot of your account showing the membership as cancelled.

Refused a refund on a membership you barely used? Raise it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to reply to eFAQ and when to push again.

eFAQ is run by eFAQ LLC, a Delaware company with an address in Wilmington, which describes eFAQ as an AI-powered quiz app with IQ, memory and personality quizzes and also sells vehicle history, VIN and license plate reports and property records built from public and third-party data. It sells a single report or a membership; at the US checkout the membership starts as a seven-day trial for a small fee and then renews every 28 days unless cancelled. Charges appear on card statements as EFAQCOM, EFAQ.COM, EFAQ or EFAQ*MEMBERSHIP.

Before paying any quiz or report site, read the checkout page for the renewal price and how often it bills, check which company is named in the terms of service, and note how to cancel. Paying by card keeps the card provider's dispute route open if a charge is wrong.

Yes: in the United States, consumers can report a company such as eFAQ to the Federal Trade Commission (FTC), which does not resolve individual complaints but uses reports to spot patterns that can lead to an investigation. It generally expects eFAQ to have had the chance to put things right first, so keep a record of every charge, cancellation and reply.

Charged after cancelling your eFAQ membership? We help you write the complaint in minutes, with every date and statement line in order.

Nothing has been reported about eFAQ here yet. Our research shows what typically goes wrong at online quiz and report subscriptions: low-cost trials that roll into a recurring membership, statement lines buyers do not recognise, billing that carries on after cancelling, refunds limited to the latest payment, and quiz results or vehicle reports paid for and not delivered.

Trial turned into a membership charge you did not expect? Be the first to report it: your case opens the record for the next buyer who finds EFAQ*MEMBERSHIP on a statement.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of eFAQ through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with eFAQ can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.