eDreams complaint: Refunds and contact

Name: Refunds and contact
Item: eDreams
Rating: 1
Author: Debra

Open 7 Aug 2023 83 views Travel

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Filed 7 Aug 2023 by Debra

I have been waiting for a refund since June 2021. I had no success with the chat bot and getting to speak to someone is impossible. I don’t have my booking number.

I also want to request a refund from my next 12 month subscription paid about 2 eeeks ago.
This is the worst company I have ever dealt with.

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Case details

Status: Open
Company: eDreams
Filed: 7 Aug 2023
Rating: 1/5
Desired resolution: Refund my booking and my subscription.
Problem: Booking refund unpaid, only chatbot replies
About: flight booking

Progress

Filed
Company notified
Company replied
Resolved

7 Aug 2023 Complaint filed and published
7 Aug 2023 Message from Bizzy: we notified eDreams about this complaint.

See all 320 eDreams complaints

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