eDreams complaint: Refund not paid
Filed 15 Aug 2022 by Laura
I booked a flight ticket via Edreams in July, and the flight was cancelled by the airline. So I’m entitled to receive the full amount of refund after consulting the airline. However, Edreams didn’t pay back all the refund after two times of me contacting the customer service. They promised two times to issue the refund within a certain amount of time but all failed! It’s really disappointing.
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