eDreams complaint: Refund flight credit
Filed 4 May 2022 by Brian
I purchased prime before booking my flight this was recommended by edreams because of the pandemic giving me the flexibility to cancel change or request refund as per the policy on the web page if i needed to Well this is total lies since January now May i have spent many hrs on the phoning providing alternative flights and willing to pay the difference if any Same story we are looking into it no response so the dates have gone A supervisor will phone you back still waiting They have $1300in credit of mine asked to speak to customer service we don’t have one supervisor not available This company is robing people of the hard earned cash
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