eDreams complaint: Refund: Booking reference 4644838602
Filed 1 Mar 2022 by Tânia
I found out last month that the airplain company refunded eDreams for my canceled trip tha shoul happen in April of 2020. I contacted Edreams (wich is not very easy as you know), by email, by phone and by chat. No one answered my email. Every agent promised me to resolve my situation and until today I don’t have my money back.
It’s so surreal that one of the times they said that already refund me in 2019, even before I bought the trip it self. Unbelievable.
More surreal is that eDreams got my money and never said a word about it.
And now it’s delaying every possible ways to refund me.
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