eDreams complaint: no refund
Filed 31 Mar 2022 by Ann
We booked a return flight from Kirkwall Orkney, Scotland to Manchester UK on August 14th 2021. The flight went from Kirkwall to Glasgow, to London Heathrow to Manchester. Reference 7120872879. The flight from Glasgow left about half an hour before our connection left London. This was because BA had altered their departure times, and had informed eDreams of this. We accepted their refund offer and paid to come home by train. we have waited over seven months for our refund. Blame was put on BA being slow with their refund to eDreams.
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