eDreams complaint: My booking was never ed
Filed 7 Jul 2022 by Helen
My booking with Edream was never ed by the airline yet the money was taken from my account. If this isn’t theft, I don’t know what else it would be. I had requested a refund that should take 7 business days and it is way past the date and I havent gotten my money yet. I cannot rebook my flight because it was the only money I had to book a flight. I am stuck and I cannot get through to any agent from edream that will assist me, no phone contact and I keep speaking with a robot on the app. I feel scammed, I need my money.
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