eDreams complaint: Failure to refund
Filed 7 Jul 2022 by Gert79
I booked a return flight for my dad to visit me in mid-December. He passed away at the end of November. I canceled the flight on 1 December and got a reply the ticket is non-refundable. I send the necessary documents and no reply since. If I do a check the system says the refund will take up to 3 months, and the delay is the airline’s fault.
This I believe to be a lie.
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