eBay complaint: eBay Business Seller Account SUSPENDED

on 11 November 2022 about eBay in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Hi am Arfan Ali,

eBay Suspended my account without any reason, I do nothing with my account, am the father of 4 children and working in small office, me and my wife planning to sell item on eBay, and deliver quality item to our customer and earn kitchen income to support my family, but eBay suspended my account with out any reason, can you please help me. Please I belong to a humble family I will do my best to provide quality item on eBay, please help me to sort this issue please
Am create eBay business seller account using my UK Company Details, am new seller on eBay, and follow all the eBay polices to create eBay seller account, eBay required some purchasing history before create seller account, I have made buying history on my eBay store from last two month, and almost I have purchased 200GBP item, due to some reason my account got suspended, am selling stock item on my eBay seller account and I have wholesale supplier in uk to manage the stock,

My Company Details:
Business Office Address:
• 15, Rivermill
• Harlow
• ENGLAND
• CM20 1NP
Company name:
• GRACELAY LTD
Company number:
• 14320569
Phone Number:
• 447456327770
Product details and Categories are as following,
Category:
• Bedding Set
Product Name
• Bed sheet
• Rugs
• Curtain
• Flat Sheet
• Fitted sheet
• Mattress Protector

Wholesale supplier name,
• Milano
• Cotton Comfort uk
• Household furnishing

Prices Start from
• 5.99 to 200.99
• 2 days Handling time using royal mail 2nd class
eBay Email:
I have received an email regarding my seller account Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community. I have attached the email
for account reinstatement i want to provide the following Document Please how I upload this
attachment Below
1: Proof of identity (Passport)
2: Proof of Address (Bill)
3: Company Structure (Letter)
4: Bank Statement (Financial Proof)
5: Wholesale Supplier Invoices
Note:
Please check the details and let me know if you required any additional information
regarding my account
Thank you

Suggested solution:

i do nothing with my account i have follow all the ebay required polices, can you please help me to resolve this issue for me please, i need to reinstate my ebay business seller account back please, i have 4 children's and this is my primary source of income to earn some money and run my kitchen income please help me in this regard am very thank ful to you and your all dedicated team thank you

eBay Business Seller Account SUSPENDED
eBay Business Seller Account SUSPENDED
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