Duke Energy complaint: Wiring Service

Name: Wiring Service
Item: Duke Energy
Author: john

Open 25 Jan 2021 265 views Energy Companies

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Filed 25 Jan 2021 by john

Called 3 days ago about wiring problem in my home. Spoke to a Rep. and was told I would be receiving a call in 2 business days. Now day 3, no call, no power to affected area but still being charged for wiring service

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Case details

Status: Open
Company: Duke Energy
Filed: 25 Jan 2021
Desired resolution: Return my year of payment for this service as I have to hire another contractor to repair the problem. False advertisement as to service and time frame.
Problem: Promised callback missed, power still out
About: home wiring service
Dealing with it for: 3 days

Progress

Filed
Company notified
Company replied
Resolved

25 Jan 2021 Complaint filed and published
25 Jan 2021 Message from Bizzy: we notified Duke Energy about this complaint.

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