Skip to content
File a complaint
File a complaint

Duke Energy complaints

Duke Energy complaint: Replacement Of Medical Spending Card

Open 95 views Energy Companies
File your Duke Energy complaint How does Complain.biz work?

Filed 6 Feb 2023 by Marie

Call January 26 to replace my card. Called today to check about when I would receive my card as I need to get my RX’s. The people on the line that I was on hold with after speaking with them hung up on me 4 times. Then when I finally got the same lady I spoke to on the 26th on the phone, she would put me on hold to take personal phone calls. I told her to not hang up on me i had already been hung up on 4 times. When she stayed on the phone long enough for me to ask where my card was at she told me when I called on the 26 it would take 7 bussiness days to process. Then another 7 in the mailing process. Excuse me that is not the way an HR department should run.
Marie Ramseur 704-856-8135

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Duke Energy? Start the discussion above.

More Duke Energy complaints

View all 70

Wronged by Duke Energy too?
Make it sting!

Launch complaint