Duke Energy complaint: Abnormaly high charge for 2 days on electric bill
Filed 23 Jan 2023 by Jason
Dec 23rd 24th, 2022 Duke energy charged our office exhorbantly high energy costs without explanation. On the days in queston, our office was closed. With the office closed, and given that this chargeusage was anonolous and has not evr spoiked that high since we’ve been in the offcie since 2018, we called to discpute the charge. We got the run around and essentially were told that here is no discpute process and just pay the bill. Unacceptable from Duke energy. We dont have a problem in paying a bill but weherre there is an anomoly like this, we do expect an answer beyond trust us, it’s right.
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