Duke Energy complaint: Extreme charges

on 27 February 2023 about Duke Energy in category Energy Companies

New complaint
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My complaint:

I work night shift and sleep during the day so I don’t use much power but I have received an email once before for an light bill in my name but a different account number and since then my bill has doubled. I’m paying enough to be paying bills for two house holds and it’s not adding up. Last month it was $160 now I have a bill for $150. I’m being wrongfully charged.

Suggested solution:

Please check that I don't have two accounts and that I'm not paying for two bills or if someone else is using power in my name.

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