Du Telecom Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Du Telecom over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 17, 2024

Du Telecom complaint process

Do you have a dispute or had a bad customer experience with Du Telecom? Submit your Du Telecom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Du Telecom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Du Telecom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Du Telecom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Du Telecom complaints chart

We have received 2 complaints about Du Telecom over the last 12 months. The graph below shows a monthly breakdown.

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Du Telecom complaint statistics

Curious about Du Telecom's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Du Telecom?

Below, you will find the contact information for the complaint department of Du Telecom. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+971-5-55678155
Webcare email:
customer.care@du.ae
Contact form:

You can contact the customer service of Du Telecom by calling +971-5-55678155. For Du Telecom support through email, send your inquiry to customer.care@du.ae. If you want to reach out to Du Telecom through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Du Telecom reviews: (2)

Authentic experiences shared by our community for your benefit.

Intermittent Internet connection

Complaint from andypac on 01 February 2024 about Du Telecom.

Hi, I'm having some issues with my Internet connection. I live in Stadium Point in Sports City, and recently there were Internet boosters fitted to the building due to the poor service that was provided. Since then, the service has... Read more

Comments: 0
Rating:

Cancel the service

Complaint from Deena on 17 September 2023 about Du Telecom.

I have been in contact with them for two months now to cancel my service and i have been receiving 10 emails from different people each time and the last email I received they asked me to pay an amount... Read more

Comments: 0
Rating:

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