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Domino’s Pizza complaint: The driver delivered our pizza to the wrong condo . we did not get our pizza.

Open 146 views Fast Food / Delivery

Filed 11 Feb 2021 by Margie

On Tuesday @ 7pm we ordered a pizza and was told it would be delivered in 30 minutes. We waited 45 minutes. Still no pizza. I called the store to check on the pizza. The young lady I spoke with called the driver. He said he delivered it to our condo which he did not. He said an elderly Indian man answered the door and a lady stood by the door which also was not true. My husband is American and neither one of us are Indian. I told the lady I was not paying for a pizza we did not get. She argued with me as to wether we got our pizza. Finally they would bring out another pizza and I her to remove the tip from the bill.She said it would be 40 minutes because now they were busy. About 5 minutes later the store manager called me. When I answered my phone he was talking so loud and fast I could not understand him. I asked him to stop yelling at me and slow down. he told me the person who delivered our.pizza was his best driver and he would have no reason to lie to him. I told no Indian people live here and we had been ordering from them for 2 years almost every Friday night. At that point he hung up on me. our pizza was finally delivered @9. I asked the delivery man if he delivered the first pizza he said yes right here. I asked why he continued to lie he certainly see we are not an Indian family. At that point he walked away. our pizza was almost cold.

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