Complaint: Poor customer service

on 16 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered a chicken parm sandwich and got 4 cubes pieces of chicken on the sandwich when u called to say something the guy on the phone laughed and told me I didn’t now what I was talking about, well I’m a good service director so I do now what I’m talking about. This was wrong and rude of him and he didn’t even offer to make a new one.

0 0 vote
Justified complaint?

Suggested solution:

Do what u think is best. But I feel they should be written up and shown how to make the food right, and teach them how to talk to customers on the phone.

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