Domino’s Pizza complaint: Poor customer service

Name: Poor customer service
Item: Domino’s Pizza
Rating: 1
Author: Beth

Open 16 Oct 2020 258 views Fast Food / Delivery

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Filed 16 Oct 2020 by Beth

I ordered a chicken parm sandwich and got 4 cubes pieces of chicken on the sandwich when u called to say something the guy on the phone laughed and told me I didn’t now what I was talking about, well I’m a good service director so I do now what I’m talking about. This was wrong and rude of him and he didn’t even offer to make a new one.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 16 Oct 2020
Rating: 1/5
Desired resolution: Do what u think is best. But I feel they should be written up and shown how to make the food right, and teach them how to talk to customers on the phone.
Problem: Skimpy sandwich, phone staff laughed at complaint
About: chicken sandwich

Progress

Filed
Company notified
Company replied
Resolved

16 Oct 2020 Complaint filed and published
16 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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