Complaint: Order was not right

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My complaint:

I Ordered five pizzas and only two of the pizzas were correct because they were just cheese the other pizzas were not right they were all made wrong and not according to how I ordered them. I also went there and had bad service and had to go to an ATM to withdraw money because their credit debit machine was not working and I was not told in advance so I had to leave the store go to an ATM and come back with the cash to pay for my order.

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Justified complaint?

Suggested solution:

Fix order of refund.

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