Domino’s Pizza complaint: Late order rude personnel

Name: Late order rude personnel
Item: Domino’s Pizza
Rating: 1
Author: James

Open 16 Oct 2020 142 views Fast Food / Delivery

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Filed 16 Oct 2020 by James

On 101520 @ 7:24 we placed an order for carry out. We were told it would be ready in 25 to 30 minutes. We went to pickup our order and was there before 8:00. Which is within the 25 to 30 minute time frame. At 8:25 we called to see about our order. The person that answered the phone stated they would get to us when they got to us. We will not be going back to this store.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 16 Oct 2020
Rating: 1/5
Desired resolution: We were extremely patient and for the person on the phone to be so rude and not even try to offer an explanation as what the problem was is just bad customer service.
Problem: Carryout order very late, phone staff rude
About: carryout order

Progress

Filed
Company notified
Company replied
Resolved

16 Oct 2020 Complaint filed and published
16 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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