Complaint: Bad customer service

on 16 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered my food online. I pulled up to the store to enter to pick up my food. I was approached by a Black female that was rude in her approach who told me in a very aggressive way that I could not enter the store. I asked her why and she immediately raised her voice and told me to leave the store. She is not professional at all. I asked to speak to the manger who gave me his name as John. He would not give me the name of the staff that disrespect me. I asked him for number to file a complaint he gave me 1800dominos which referred me back to the store. This type of behavior is unacceptable especially when all I am was attempting to do is support a business in the time of COVID 19

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Justified complaint?

Suggested solution:

This employee should be written up and held accountable for her actions.

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