Direct Express complaint: Won’t answer their phones

Name: Won't answer their phones
Item: Direct Express
Rating: 1
Author: Lori Lejeune

Open 5 May 2020 373 views Payment Providers

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Filed 5 May 2020 by Lori Lejeune

My son’s SSA check was deposited on May first to my old card that expired the end of April! I have been trying to get a hold of them for days and they just won’t answer their phones!

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Case details

Status: Open
Company: Direct Express
Filed: 5 May 2020
Rating: 1/5
Desired resolution: Answer their damn phones!
Problem: Phones unanswered about deposit on expired card
About: benefits card

Progress

Filed
Company notified
Company replied
Resolved

5 May 2020 Complaint filed and published
5 May 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

1 comment

Mikki dprinkle 6 Mar 2023

My card is locked the app don't work and u want answer the damn phone

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