Direct Express complaint: Can’t receive card

Complaint from Need my cash reported on 04 May 2020 about Direct Express

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have been trying over 2 months to receive my card. I have been told my phone number does not match up. I have a new phone number because I lost my phone service,why?, no money to pay the bill. I have sent 3 faxes and 2 emails of which they are not receiving or do not care to respond to. I have called twice a week to no avail. Thanks because of you I lost my car.
My next option is local news consumer help.

Suggested solution:

Check your faxes and emails . I have sent change of mailing address and phone number

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3 years ago - We have posted a tweet about your new complaint about Direct Express

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