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Direct Express complaint: Customer dis-service

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Filed 4 May 2020 by GuitarHeretic

I am mentally ill. Therefore disabled. I have told them that I want to have my social security money routed to a bank account I opened for the purpose. They have done anything to stop this. It’s impossible to get a straight answer. I was told that I would have to go to the social security office and explain myself to them. I have never seen a statement accounting for my money.I literally had to scream at them for an answer. They are taking advantage of every single customer and I don’t doubt for a second that they have shareholders who happen to be in politics.

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