Direct Express complaint: Why did you send me a new card i never ask for one

Complaint from Jamiebabe2 reported on 06 July 2021 about Direct Express

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My complaint:

Yall said. My card would be deliverd in 2 days here it is 6 days no card where i live we have to sign from ups i have not signed anything i have ms and a brain tumor all of this has stressd me out but yall dont care but im going to be homeless because of direct express and might die to because i dont have my money please return my money. And i can gdt away from yall

Suggested solution:

They should give my money back because i never order a replacement card. I cant stand a theif so give my money back

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