Direct Express complaint: Robbery

Name: Robbery
Item: Direct Express
Rating: 1
Author: Keith

Open 13 Oct 2020 174 views Payment Providers

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Filed 13 Oct 2020 by Keith

My card got stolen an after a 200$ loss I reported it after 12 hours on hold they killed my card an would not will not an have not sent me a new card. I changed over to my bank now it’s been 45 days. Still nothing. Nothing. I’m homeless now. Me an my dog are homeless cause Of these heartless mfrs There

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Case details

Status: Open
Company: Direct Express
Filed: 13 Oct 2020
Rating: 1/5
Desired resolution: How. They all should b fired an I should get more money back
Problem: Stolen card loss unreimbursed, no replacement sent
About: benefits debit card
At stake: $200
Dealing with it for: 45 days

Progress

Filed
Company notified
Company replied
Resolved

13 Oct 2020 Complaint filed and published
13 Oct 2020 Message from Bizzy: we notified Direct Express about this complaint.

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