Complaint: Refusal To Release Funds

on 14 November 2020 about Direct Express in category Payment Providers

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My complaint:

My Mom passed away on 8192020. Immediately upon her death these thieves at Direct Express froze the funds and despite sending them information over the past 3 months we have still not received the funds!!! This is unacceptable. THEY ARE THIEVES!!!! I need them to release the the funds. I had to pay my own money to bury my mother and I need these funds to settle her estate!!!

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Suggested solution:

They need to release the funds and send my mother's funds that were in her account at the time of her death! THIEVES!!!

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